Kaye-Smith is the Northwest’s leading outsourcing company for Print and Document Management and Data-Driven Communication services. We provide an end-to-end enterprise solution in the areas of: Statement, Notice and Invoice Processing; Database Design and Programming; Direct Mail Marketing; Web 2 Print; Print-On-Demand, eProcurement & eCommunications; Fulfillment; and Inventory Management.
We specialize in serving the Financial, Insurance and Medical/Healthcare industries.
Card and ATM Processing, Pre-Paid and Gift Card Solutions
Amazing Technology – Superior Service
As a credit union service organization (CUSO), Member Access Pacific’s business model remains true to the core credit union value of credit unions partnering cooperatively. MAP provides a comprehensive platform of Issuer and Acquirer solutions customized to your corporate strategies and member goals. We combine our credit union focus and superior service and support for credit unions and their members with the advanced card processing and technology strength of global industry leaders for unmatched solutions designed to improve the technological strength and prosperity of our clients - simply, confidently, and conveniently. This is made possible through the unique blend of processing and network systems, business partners and product lines specifically designed to meet the growing needs of member cardholders. As an organization, Member Access Pacific is network and processor neutral. This allows us to consult and to serve based upon the individual needs and goals of our credit union clients—and to present optimum solutions and business relationships tailored to each client. Our national presence and co-operative foundation deliver premium processing solutions to credit unions beyond the scope of the current industry. These solutions follow all the way through the chain--from new product development and delivery to card processing strategies, service, training, support and member satisfaction.
Card and ATM Processing
MAP integrated advanced delivery systems provide global technology solutions, service and products
Robust Integrated Delivery Systems
Customized single-point Debit, Credit, ATM, pre-paid options such as gift, payroll, travel and “underserved” solutions.
Profitable Strategic Alliances
Designed to boost issuer profitability, cardholder loyalty and service
Quality of Service
Demonstrated client and cardholder satisfaction ratings
Southwest Corporate Federal Credit Union provides financial services to 1,500 credit unions nationwide. Southwest Corporate offers efficient products such as remote deposit services, imaging and fraud prevention services as well as correspondent services.
KRP is a complete communications solutions provider delivering intuitive, open standards-based solutions that enhance customer relationships by leveraging superior converged technologies. We offer a wide variety of communications solutions; we integrate to or replace legacy technologies to offer a wide range of added functionality for voice and data communications. Our computer telephony solutions range from full-fledged contact centers to stand alone IP-PBX systems. We have the expertise to design, customize, implement, and integrate a wide variety of communications systems.
Our partners include technology leaders such as Interactive Intelligence, Vonexus, Microsoft, HP, Polycom, and Cisco.
One of the solutions that KRP offers is Interactive Intelligence’s Customer Interaction Center (CIC).
For customer service-oriented organizations that are frustrated with their current contact center platforms, Customer Interaction Center (CIC) is the bundled system that provides a complete, unified solution to manage all of your customer interactions. Unlike the proprietary, multi-box approach from other vendors, CIC is the open systems solution that maximizes contact center performance with the lowest total cost of ownership.
IP-ready, 100% software solution
CIC comes equipped to support the Internet Protocol (IP) and the software-based Session Initiation Protocol (SIP) open communications standard for voice over IP (VoIP).
Remote Workers and Mobile Users
Virtual office feature set that provides an EIC “corporate extension” for laptops and laptop-connected cell phones or telephones.
Reduce total cost of system ownership
Equip agents and supervisors as well as business users with one common set of applications. Consolidate multiple administration interfaces into single admin environment for all system components and users.
Improve service, increase customer satisfaction
Augment service with supervisory/ quality monitoring, digital recording, call logging and interaction tracking. Speed interactions with skills-based, media-based and multi-site routing.
Maximize agent productivity
Simplify the processes agents rely on most: taking and making calls, call transfers, recording, conferencing, voicemail, e-mail, faxing and so on.
CIC Features
Consulting Services - For the past 8 years KRP has focused on turnkey mission critical applications. During this time we have developed strong project management skills and we follow a well documented methodology to ensure you project goes as planned.
Installation Services - Get it right the first time - One of the primary causes of system failure during the early stages of the product lifecycle is improper installation and configuration. Let our trained engineers get your system set up correctly the first time.
Support Service
CUSTOM, Inc. is the only resource for credit unions that offers fully developed operational solutions with proven success in the field. CUSTOM, Inc. does the hard work of researching, selecting, managing and implementing each of its specialized solutions. Our focus is on helping credit union CEOs and their teams determine if and how our solutions can increase business, reduce coasts or strengthen member relationships.
CUSTOM, Inc. will act as your credit union strategic partner. We will consult and analyze a solution to see if and how well it fits your needs as well as providing continued follow up. Our goal is to provide solutions for credit unions of all sizes. We have chosen key partner companies that are proven experts in their fields to provide product, back-office and operational support.
Contact:
AnnBeck
206 498-1435
Some of you may remember me from my days with National Car Rental in the 1980s when I set up off site car sales for credit union members in Washington, Oregon and British Columbia.
For over 20 years, I have been helping credit union members to buy the right car at the right price and have fun in the process!
As a licensed, bonded and insured Washington State Auto Dealer, I now work closely with your member so that we arrive at the right vehicle based on their needs, wants and budget. I personally select and purchase the vehicle to exceed their expectations.
Prior to delivery, all vehicles are mechanically inspected and Car Fax guaranteed, I select only the best for your members because, if I am doing my job right, they will trade that vehicle into me when they are ready for another vehicle.
My objective is to turn every client into a walking advertisement for Katie the Car Lady! Over 80% of my business, I can attribute to repeat clients and referrals from credit unions.
All dealers buy their inventory the same way and in the same places but because I custom buy the vehicles to fill orders for your members, I am able to sell at NADA retail and below so your loan is secure and your member is getting a car that is worth more than their loan value!
Your members will get an above average car at a below average price, bought especially for them without ever entering a dealership! Since I feature vehicles that are 5 years old, newer, and brand new most are covered by manufactures warranty but that allows you a chance to offer your extended service contract and insurance products as well.
Your financing can never be threatened because I do not provide financing of any kind. I only work through CREDIT UNIONS!
I encourage your member to obtain a pre-approval from you so that they are aware of what their ‘buying power’ really is. Then, we all work together to find a vehicle that will not only fit their budget but will give them miles of smiles!
As a former Vice President of Professional Credit Union Women and having served on the supervisory board of Westop Credit Union, I am dedicated to Credit Unions, their members, and the movement.
I do ask for a deposit of $300.00 in order to start the search, and that deposit will be deducted from the purchase price of the vehicle on the purchase order as additional down payment.
If you want to offer your member a personal buying service that you can trust is done with integrity and pride that will also save your member money, time and create good will, remember Katie the Car Lady!
Katie the Car Lady
1-888-317-2886
206-948-3366
360-352-5551
www.katiethecarlady.com
Cost: $1,500
Cost: $500